Glass Straw - Elegant
Your Straw Guy : Shipping Policy
Our goal is to offer you the best shipping options, no matter where you live.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 48 hours after the order is placed.
- Shipping time: This refers to the time it takes for items to be shipped from our fulfillment center to the destination.
|Shipping time||Shipping costs|
|Standard Shipping||7-15 days||$0-$29.99||$8|
|$30 and up||$0|
|Express Shipping||2-3 days||$0-$29.99||$14|
|$30 and up||$8|
|Note : Extra $8 for Express Shipping|
Your Straw Guy : Returns & Exchanges
Any product you purchase from Your Straw Guy is eligible for Returns and/or Exchanges - No Questions Asked.
Please send an e-mail at 'firstname.lastname@example.org' to request the exact address for the products to be returned to.
Refunds are processed within 48 hours of receipt. If the products are in their original condition, then your refund shall be processed and your credit card, or whichever method of payment you previously used, shall be credited with the proper amount within 10 business days.
Your Straw Guy has been, is, and will always be available 7 days a week at 'email@example.com'. Please do not hesitate to contact us if your experience shopping with us has been anything but pleasant. We would really like to improve, and keep on improving.
In the case of a Refund or Exchange, you shall be responsible for the shipping costs as well as the delivery of the package to the shipping address provided to you.